FAQ  
 

What is the recommended order of Stopping MonitorWare Agent / EventReporter / WinSyslog Service?

Created 2004-07-08 by Tamsila-Q-Siddique.

I have MonitorWare Agent / EventReporter / WinSyslog Service on my W2K machine. And I am using Online Viewer with MSSQL as the backend. I have to reboot the machine after automatic updates for the OS or for periodical maintenance. What is the recommended order of Stopping MonitorWare Agent / EventReporter / WinSyslog Service?

This is the recommended order of stopping the services:

  1. Stop IISadmin
  2. Stop MonitorWare Agent / EventReporter / WinSyslog Service
  3. Stop MSSQL Server

Please Note: MonitorWare Agent / WinSyslog / EventReporter can run under Windows NT, 2003, 2000, and XP. In addition to that MonitorWare Agent / WinSyslog / EventReporter supports Microsoft JET databases (as used by Microsoft Access), Microsoft SQL Server and MySQL. We also know of many customers who run it successfully with Oracle and Sybase as well as a variety of other systems.

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