◆ Contact Adiscon
How Can We Help?
For WinSyslog support, licensing questions and product inquiries, please use the Adiscon Customer Service System whenever possible. It gives us the information needed to route your request to the right person.
Recommended for technical support · licensing questions · purchasing and product inquiries
Choose the Right Contact Path
Most questions are handled through the Customer Service System. Company contact information is provided separately for administrative and general business matters.
Customer Service System
Please use the ticket system for technical support, licensing, ordering, reseller and product-related questions.
- Technical troubleshooting
- Configuration questions
- License and upgrade questions
- Ordering and pricing assistance
- Reseller and procurement questions
Company Contact
Adiscon GmbH
Mozartstr. 21
97950 Großrinderfeld
Germany
Email: sales@adiscon.com
Phone: +49-9349-9298530
For WinSyslog support or licensing assistance, the Customer Service System is preferred. If you call and nobody is available, please leave a message.
Why We Prefer the Ticket System
The Customer Service System is not just a contact form. It helps us keep requests organized and makes it easier to involve the right Adiscon team member.
Better Routing
Your request can be assigned directly to the team member best suited to answer it.
Complete History
Previous messages and technical information remain together in one request history.
Technical Details
You can include versions, error messages, configurations and other information relevant to your request.
Easy Follow-Up
Both you and Adiscon can continue the conversation without losing the context of earlier messages.
Technical Question?
For support requests, please include your WinSyslog version, Windows version, a concise description of the issue and any relevant error messages or configuration details.
More About Adiscon
About Adiscon
Learn more about the company behind WinSyslog and decades of logging software development.
Need to Contact Adiscon?
The Customer Service System is the preferred contact path for WinSyslog support, licensing, ordering and product questions.