General questions

Frequently Asked Questions

Some things are simply often asked. Here we provide the answers! So it is a good idea to check this area if you run into queries. if you have questions that should be explained here, please let us know.


General questions

What is Freeware Mode

Performance Tests and Results

How many syslog messages can WinSyslog process?

How to perform a mass rollout?

Database Formats

Is SMS-alerting possible with a GSM modem and the Send to Communications Port-Action?

Default Timevalues Setting in WinSyslog explained.

How To Enter the License Information

How to use Stored Procedures with ‘write database’?

To what extent MonitorWare Agent 4.x / WinSyslog 7.x Support SNMP?

How to run MonitorWareLine Products on Windows Cluster Servers?

What is the log file format for generating reports with Monilog for MonitorWare Agent, WinSyslog and EventReporter?

How to process Syslog messages from Solaris 8/9 systems?

Why does the Client remain at the older version after “successfully” upgrading to newer version?

What is the log file format for generating reports with Monilog?

Export settings to a registry file

Nextel to Receive Emails

Hardware Configurations for Receiving Messages

Authentication problem while using MySQL Version 4.X

Which Product Should I Purchase?

Do I need a new Key for an Upgrade?

How can I send my configuration in a support case?

What is the recommended order of Stopping MonitorWare Agent / EventReporter / WinSyslog Service?

Why do I get “Type Mismatch” or “Page Not Found” Error when using the Online Web Access Viewer?

How to forward the messages with the original IP in the header instead of sender’s IP address?

What is the log file format for generating reports with Monilog for MonitorWare Agent 2.1, WinSyslog 5.2 and EventReporter 6.3?

How to avoid “file already in use” error in the Online Web Access Viewer?

Why does the Online Web Access Viewer displays wrong page reference?

How can I copy the current configuration to the other servers?

What does Event ID 1011 mean?

Timestamp in field “ReceivedAt” and “DeviceReportedTime” stored in the database is wrong ?

Does UNC Pathes work for WinSyslog, EventReporter and MonitorWare Agent ?

Records are not displayed on the Web when MySQL was the underline database ?

What is the difference between SETP and Syslog?

Setup Error 1923

Step by Step Guide for Viewing Syslog Messages on Web

Adiscon products and the Microsoft SQL Server 2000 Desktop Engine

How can I extend MonitorWare Database?

Why do I have two date stamps in my received message?

How to configure Cisco products for logging?

EventLog ID 115 – ODBC Error codes


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