Licensing and ordering#

Short answer#

Use product ordering pages for direct purchase or open a sales ticket for edition guidance and licensing clarification.

Question#

How do I order Adiscon products, and where do I clarify licensing questions?

Answer#

Order through the product-specific ordering pages or via purchase order. If edition or licensing details are unclear, open a sales ticket first.

Details#

Trial period#

WinSyslog, EventReporter, MonitorWare Agent, and rsyslog Windows Agent provide 30-day trial functionality after installation. After that period, a valid license is required for full-feature operation.

License agreement (EULA)#

The End User License Agreement (EULA) is shown during setup. If you need a copy or have licensing questions, contact the Customer Service System.

Choosing an edition#

If you are unsure which edition fits your requirements, open a sales ticket in the Customer Service System. A short request is enough to start.

Product-specific licensing details#

Licensing and counting rules can be product-specific. For now, use the sales ticket process to clarify product-specific licensing details. These details will be documented in dedicated product-specific sales pages.

Offline and licensing behavior#

For common licensing and deployment questions, see these canonical answers:

Purchase methods#

You can place orders through each product ordering page or by purchase order. If you need a formal quote before placing the order, open a sales ticket in the Customer Service System.

Maintenance and renewal#

For maintenance and renewal policy details, see UpgradeInsurance.

Purchase orders and billing#

For purchase order handling and billing details, see How do purchase orders and billing requests work?.

Next action#

Open a sales ticket in the Customer Service System or send email to sales@adiscon.com (emails create tickets).