WinSyslog Event ID 11071: Disk Space Monitor could not complete a disk-space check#

Answer#

The Disk Space Monitor service encountered an expected runtime error while checking one of its configured volumes. That polling cycle does not produce a valid disk-space result for the affected target.

Event details#

Event ID: 11071
Severity: Error
Component: Disk Space Monitor service
Windows Event Log source: AdisconWinSyslog
Available since: 26.07
Message pattern: Error in Disk Space Monitor: {error_detail}

Possible causes#

A configured drive, mount point, or network path is unavailable.
The product service account cannot query the target path.
Windows returned a storage, path, or resource error during the check.

Immediate checks#

Use the event detail and service configuration to identify the affected target.
Test that path while running as the product service account and translate any Windows error code.
Restore access or correct the target, then wait for the next polling cycle.

Detailed procedures#

Verify file paths, permissions, and free space — Check expansion, existence, ACLs, service-account context, and storage.
Collect an Event ID and neighboring product events — Preserve the complete event and the product events immediately before and after it.
Export configuration and collect a bounded debug log — Create a text configuration export and time-bounded debug capture, then disable debugging.

Verify the result#

Confirm that a later polling cycle reports the expected disk-space state without another Event ID 11071.

Evidence to collect#

The complete Windows Application Event Log entry and neighboring product events from the same time window.
The exact product version, affected service or action name, and event timestamp with time zone.
The affected configuration object and a bounded debug log covering one controlled reproduction.
Remove passwords, tokens, license data, private keys, message payloads, personal data, and customer-identifying names, addresses, hostnames, domains, and network addresses before sharing evidence.

Escalation#

If the event continues after the detailed procedures, collect the listed evidence and contact Adiscon Support.