WinSyslog Event ID 11196: Disk queue: runtime data error#

Answer#

Disk queue: runtime data error. The product recorded this while processing disk queue; the appended event detail identifies the affected object, operation, or provider error.

Event details#

  • Event ID: 11196

  • Severity: Error

  • Component: Disk queue

  • Windows Event Log source: AdisconWinSyslog

  • Available since: 26.07

  • Message pattern: Formatted runtime diagnostic. Additional detail: {event_detail}

Possible causes#

  • A downstream action is failing or retrying, so queued work cannot drain.

  • The queue directory, permissions, free space, or queue artifact state prevents normal processing.

Immediate checks#

  1. Identify the first downstream action error and record queue depth and oldest-item time.

  2. Check queue-directory access and free space without changing live queue files.

  3. Correct the downstream cause, send one test event, and verify that the backlog decreases.

Detailed procedures#

Verify the result#

Repeat or monitor the affected operation and confirm that Event ID 11196 does not recur and that disk queue processing continues.

Evidence to collect#

  • The complete Windows Application Event Log entry, including all event detail.

  • The product name, exact version, service account, and event timestamp with time zone.

  • A configuration export and debug log covering the same time window, with secrets removed.

Escalation#

No safe general self-service repair is available for this event. Follow the escalation evidence procedure above and contact Adiscon Support.