Verify Microsoft Message Queuing availability and access#

When to use this procedure#

Use for Microsoft Message Queuing action events.

Applies to#

This procedure applies to WinSyslog.

Prerequisites#

  • Use an account that can read the product configuration and Windows diagnostic state.

  • Replace angle-bracket placeholders with values from the affected system.

Safety#

  • Run diagnostic checks before changing configuration.

  • Remove passwords, private keys, license data, and other secrets from evidence.

Configuration path#

Configuration Client > RuleSets > affected ruleset > rule > Send to Microsoft Message Queuing action.

Procedure#

  1. Record exact private/public queue path, transactional mode, and product service account.

    Expected result: The affected object and its effective settings are identified.

    If it fails: Return to the complete Event Log detail and configuration export before changing settings.

  2. Run the native Windows checks below from the affected product host.

    Get-WindowsOptionalFeature -Online -FeatureName MSMQ* | Format-Table FeatureName,State
    Get-Service -Name MSMQ | Format-List Status,StartType
    

    Expected result: Required MSMQ components run and a unique product test reaches the intended queue once.

    If it fails: Correct feature/service state, path, transaction mode, quota, network availability, or least-privilege send rights.

  3. Perform one uniquely identifiable product test through the same service, rule, or action.

    Expected result: The intended destination records the test exactly once.

    If it fails: Collect the first new product event and bounded debug output; do not change unrelated settings.

Verify the result#

Repeat the affected operation, confirm its positive output, and verify that queues, collection positions, or remote delivery continue normally.

Evidence to collect#

  • The complete Event Log entry and neighboring product events with timestamps.

  • The command output, relevant configuration export, and bounded debug log from the same interval.