WinSyslog Event ID 11191: Service configuration: log rotation is not licensed#

Answer#

Service configuration: log rotation is not licensed. The product recorded this while processing service configuration; the appended event detail identifies the affected object, operation, or provider error.

Event details#

Event ID: 11191
Severity: Information
Component: Service configuration
Windows Event Log source: AdisconWinSyslog
Available since: 26.07
Message pattern: This license does not include the logrotation feature. Additional detail: {event_detail}

Possible causes#

The product service, dependency, service account, or required Windows resource is unavailable or incorrectly configured.
Windows returned the appended startup, shutdown, permission, timeout, or resource error.

Immediate checks#

Record the affected service or component, service account, state, dependencies, and complete runtime detail.
Check recent Service Control Manager and neighboring product events for the first failure.
Correct the specific dependency, account, permission, or resource condition and perform one controlled retry.

Detailed procedures#

Validate configuration and reload it safely — Back up, inspect, correct, and test the exact invalid configuration object.
Collect an Event ID and neighboring product events — Preserve the complete event and the product events immediately before and after it.
Export configuration and collect a bounded debug log — Create a text configuration export and time-bounded debug capture, then disable debugging.

Verify the result#

Repeat or monitor the affected operation and confirm that Event ID 11191 does not recur and that service configuration processing continues.

Evidence to collect#

The complete Windows Application Event Log entry, including all event detail.
The product name, exact version, service account, and event timestamp with time zone.
A configuration export and debug log covering the same time window, with secrets removed.

Escalation#

This event normally records state rather than a failure. Escalate only when the state was unexpected or the associated operation does not recover.